Can the performance of your frontline staff be further improved?
Would you like to learn more effective strategic methods in staff management to improve revenue results?
Are you currently happy with your staff retention rate?
Do you want to Master your management style?
Is the culture of your business in sync with your branding and service delivery?
Are you proficient in handling Conflict Resolution?
Would you like to empower your team to produce outstanding results?
Have you got an efficient Recruitment and Induction Program?
Is you Traning and Development Program showing improvements in staff performance?
Do you think your communication with your staff is clear and effective?
Are you getting `buy-in` from your staff?
Do have a Policy & Procedure Manual?
Do you want to learn the skills of being a good leader?
Do you find it difficult in drawing the line between boss and friend?
Do you fully understand and know the culture of your business?
Do you have fully intergrated Appraisal/Evaluation system to drive performance?
Do you have a Mission Statementfor your business?
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Director Phillip Fernandez
P: 1300 747 389M: 0402 213 813E: Click here to email me